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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dustin Parolek

Dustin Parolek

October 13, 2026

5  out of  5
rating by Dustin Parolek
"Michelle and kim and the others are friendly, knowledgeable and are the absolutely best to work with. Out of all the years I've done businesses with them, I feel they only have my best interests in mind and they never just sell me shit that doesn't make sense. They are not typical insurance people and that's why I will continue to do business with them. Keep up the great work"
We responded:
"Thank you for taking the time to share your experience—we’re so glad to hear that you were satisfied working with our team! "
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Judy Knoell

October 6, 2026

5  out of  5
rating by Judy Knoell
"Called at the very end of the day to check if I had paid my auto premium due in May - she checked and said I paid it in April.

she also checked checked on road side assistance insurance.

Michelle handled everything with a smile, she has always been great to work with!!"
We responded:
"Greetings Judy, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! "
Profile photo of Bill Bader

Bill Bader

October 5, 2026

5  out of  5
rating by Bill Bader
"Michelle and her team are the best! They go out of their way to make sure we are people and not just another client! She is the best agent I have ever had and I am 60 years old +. Thank you Michelle and her team"
We responded:
"Thank you Bill!! I love working with you."
Profile photo of Jeremy Guenthner

Jeremy Guenthner

September 22, 2026

5  out of  5
rating by Jeremy Guenthner
"I trust no one more when it comes to the coverages our family needs. And on the occasion where we have had claims, Michelle and her team have made the uncomfortable… comfortable."
We responded:
"Thank you Jeremy! We very much appreciate you and thank you for taking time to share "
Profile photo of Mark Mathews

Mark Mathews

September 15, 2026

5  out of  5
rating by Mark Mathews
"Kim, a member of Michelle's team always does a great job for me when I sometimes need on short notice, C.O.I. ,payment made over the phone or information I may need about a vehicle's coverage etc.

She makes a phone call friendly and enjoyable when I call for help.

I believe she needs a raise!

Keep up the great work.

Mark Mathews Enterprises"
We responded:
"Mark, thank you so much! I couldn't agree more Kim is a gem! I'm certainly blessed to have her and you as a client. You let us know if you need anything and many thanks for your comments."
Profile photo of Todd Thompson

Todd Thompson

September 14, 2026

5  out of  5
rating by Todd Thompson
"Everyone in that office is polite, professional, and very Knowledgeable. I highly recommend them for all your insurance needs."
We responded:
"Thank you Todd!"
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Helen Fosmer

September 14, 2026

4  out of  5
rating by Helen Fosmer
"Kim is always smiling and very helpful with any concerns I have."
We responded:
"Helen, thank you for taking the time to review our office. We are grateful to have you as a customer. "
Profile photo of Lori Welbes

Lori Welbes

September 4, 2026

5  out of  5
rating by Lori Welbes
"We've been represented by Michelle Mathison since shortly after she came to Fremont. I have always felt like Michelle had my family's best interest in mind. In the insurance industry that's a big deal and I appreciate her advocating for us! We just did a review of our policies, and she found some ways we can save some money without compromising our overall coverage. Thank you, Michelle! We appreciate you!"
We responded:
"Thank you Lori!! I’ve loved working with you and your family and have especially loved watching your family grow! Thank you for choosing us! You are very appreciated!!"
Profile photo of Barb Romans

Barb Romans

September 3, 2026

5  out of  5
rating by Barb Romans
"Michelle is always helpful, friendly and knowledgeable. This is a great place to work with. I would recommend anytime."
We responded:
"Thank you so much Barb! We are so appreciative of your review and that you’ve chosen to work with us! "
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Shawn Keenan

August 31, 2026

5  out of  5
rating by Shawn Keenan
"Had a couple questions and requests and they were answered quickly and completely."
We responded:
"That’s awesome! I’m so thankful we were able to take care of all your questions! Let us know if you need us!"
Profile photo of Julie Lee

Julie Lee

August 19, 2026

5  out of  5
rating by Julie Lee
"Michelle has been our insurance agent for over 17 yrs and has helped us with major storm damage to our house to just our car Insurance and they always go above and beyond to make sure we are taken care of. Her and her staff are super helpful and go above and beyond. Highly recommend them for your insurance needs."
We responded:
"Thank you Julie!! You know you are my favorite! PS : I’m enjoying my new hair doo- took me a minute to get used to the curls but wow it makes my life easier! Many takes for your review and LOVE working with u and Rick!"
Profile photo of Ryan Polak

Ryan Polak

August 17, 2026

5  out of  5
rating by Ryan Polak
"Michelle has been a dream to work with through many of life's ups and downs. She is reliable and always looking to optimize your coverage."
We responded:
"WOW Ryan!! Thank you so much. I absolutely love working with you."
Profile photo of KIM YOUNG

KIM YOUNG

August 10, 2026

5  out of  5
rating by KIM YOUNG
"Michelle Mathison and her team are always great to work with!!!!

Kim Young"
We responded:
"WOW Kim!! Thank you! Getting a review from a competitor is very humbling! Thank you"
Profile photo of Mary R.

Mary R.

August 3, 2026

5  out of  5
rating by Mary R.
"Michelle is extremely knowledgeable in what she does. It seemed like I was visiting with an old friend actually! She is that personable. She's a joy to do business with and I'm glad I found her."
We responded:
"Mary- thank you so very much. I am thrilled you've chosen to work with us. Looking forward to getting to know you even better. Have a blessed day."
Profile photo of Courtney Wheeler

Courtney Wheeler

July 27, 2026

5  out of  5
rating by Courtney Wheeler
"Michelle and her team are great to work with! They are all very responsive and always take the best care of their customers. I highly recommend her for all your insurance needs!"
We responded:
"Thank you so much for the 5 stars, Courtney! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Roxy Partridge

Roxy Partridge

July 27, 2026

5  out of  5
rating by Roxy Partridge
"The customer service has always been exceptional. They are knowledgeable, responsive, and always take the time to answer my questions and make sure I have the right coverage. Whether it’s reviewing policies or helping with a claim, they make the process easy. I truly appreciate their professionalism and highly recommend this agency!"
We responded:
"Roxy, thank you for the fantastic review! We’re always here to support you with your insurance needs."
Profile photo of Barbara Jones

Barbara Jones

July 24, 2026

5  out of  5
rating by Barbara Jones
"Michelle is always checking to see if we are getting the best discounts and rates with our home and car insurance. We are very pleased with our experiences we have had with State Farm over the years. When we had our roof replaced the clain process was seamless and so went so smoothly. I would recommend State Farm and Michelle highly as an insurance company and agent."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with your claim and our office. If you ever need anything just reach out."
Profile photo of Rusty Thompson

Rusty Thompson

July 21, 2026

5  out of  5
rating by Rusty Thompson
"Awesome customer service great to deal with"
We responded:
"Thank you Rusty!!! I absolutely love working with you and your family over the years! "
Profile photo of Karla Lemus

Karla Lemus

July 11, 2026

5  out of  5
rating by Karla Lemus
"Super helpful staff, always providing me with the best deal and service. Responds fast to my questions and needs. Thank you Michelle and her team!"
We responded:
"Thank you Karla!!! So appreciate the review and thank you for choosing to work with US!"
Profile photo of Kathe Strand

Kathe Strand

July 11, 2026

5  out of  5
rating by Kathe Strand
"Have been with State Farm Ins for 50 plus years! The Staff have always been Courteous and Very Pleasant and Professional! Great Problem Solvers and if they dont have all the answers to my questions they will find someone in their office to accommodate! State Farm is Great Place to Be for all our Insurance needs!"
We responded:
"Kathe- thank you for taking the time to leave us a review. I love working with you and your family. You guys were one of the first to welcome me to Fremont many many years ago. "
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dalton beed

July 10, 2026

5  out of  5
rating by dalton beed
"Yulisa was great to work with and does a great job of explaining policies and answer any questions I have had"
We responded:
"Awesome!!! Thank you for taking time to leave us a review and specifically mentioning Yulisa! She's amazing and I'm proud to have her. Thank you for working with us Dalton."
Profile photo of Gary Sasse

Gary Sasse

July 7, 2026

5  out of  5
rating by Gary Sasse
"I've been a client for over 40 years. They have always been prompt, efficient, responsive, and fair."
We responded:
"Gary- thank you! I've absolutely loved getting to know you over the years and so appreciate your loyalty! Thank you for continuing to choose US."
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madison glade

July 6, 2026

5  out of  5
rating by madison glade
"Super helpful and friendly staff!"
We responded:
"Thank you so much Madison! So appreciate you and your review. "
Profile photo of Cheryl

Cheryl

June 30, 2026

5  out of  5
rating by Cheryl
"Excellent Service!! Handles request quickly and efficiently!!"
We responded:
"Thank you Cheryl! Really appreciate your kindness! Thank you for working with us!!"
Profile photo of Jana LeGrande

Jana LeGrande

June 29, 2026

5  out of  5
rating by Jana LeGrande
"We have always used State Farm for all our insurance purposes. They have been fair and always explained everything we asked. Michelle Mathison is an excellent agent and is always ready to help us. Kim is great, too and they are both very knowledgeable. Could not ask for a better agent and company."
We responded:
"Jana- Thank you! Your family holds a sweet spot in my heart and I'm so thankful to have been blessed to work with your family. Thank you for taking the time to review."